Return Policy
At Mary Comfort, I take pride in providing high-quality compression socks designed for comfort and support. My goal is to ensure that every customer experiences the best fit and performance.
90-Day Perfect Fit Guarantee
If your socks don’t fit as expected or you're not completely satisfied, I offer a one-time free replacement within 90 days—no need to send them back. Just email support@marycomfort.com with your order details, and I will send you a new pair at no extra cost. Please note: If you ordered the largest size (3XL) and it still doesn’t fit, I won’t be able to offer a larger replacement. In that case, I’m happy to offer you a 20% refund as a gesture of goodwill. Just reach out via email and I’ll take care of it for you.
Returns & Refunds
If you wish to return your order for any reason, you can do so within 30 days of receiving it.
To be eligible for a return, the items must:
- Be unused and unworn (for hygiene reasons, worn socks cannot be returned)
- Be in their original condition with tags attached
- Be in the original packaging
How to Start a Return:
- Email me at support@marycomfort.com to request a return.
- I will provide return instructions and a shipping label (for domestic returns).
- Pack the items securely and send them back. Please wait until I give you the correct address. Shipping costs are covered by the customer.
Refund Processing:
Once I receive the returned item, I will process your refund. This may take 7-10 business days to reflect in your account.
Damaged or Defective Items
If you receive a defective or damaged item, contact me immediately (please add photo's too). I will send you a replacement or issue a full refund at no extra cost to you.
Non-Returnable Items (For Hygiene Reasons)
- Worn or washed socks cannot be returned
- Customs fees or duties are the responsibility of the customer
For any questions, feel free to reach out at support@marycomfort.com. I am always happy to help.